Cross Country Moving And Storage
- USDOT number
- 829126 ↗
- MC number
- MC576071 ↗
- Phone
- (800) 755-6581
- Fleet
- 46 trucks · 33 drivers
- Safety (FMCSA)
- 0 inspections · 1 crash
- Service area
- Interstate moves
- Location
- 520 N 9TH ST, Lebanon, PA 17046
- In the registry since
- 1999 · 27 years
- FMCSA registration updated
- Aug 2018
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (14 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 14 reviews we've captured the full text of so far — out of 32 total reviews across Google & Yelp.
Customer reviews (32)
These are crooks and scammers. They have not delivered anything and they are a month and a half past the date they said they would deliver. This has cost us thousands of dollars to replace the necessary stuff they have stolen or lost. We are still sleeping on air mattresses and I am a cancer patient...
Some actors in the moving industry are best compared with used car sales men. Cross Country Moving Group and Mark Shenberger are at the bottom of that sleazy pile. I made the mistake of getting a quote from him and started getting constant emails and follow up calls pressuring me to make a decision...
Now looks like the review site has caught on to this company. Sure wish it was there a month ago. Would have saved a lot of us emotional and financial pain and suffering.Finally got the furniture after 35 days, not without lots of phone calls and being hung up on by the dispatcher. By the time we...
Worse company and damaged stuff!They supposed to deliver my stuff in 2 weeks because it's was 1190 miles!Movers ask me for tip!And they gave me a rate 1200,but the movers wanted charge me 1000 additional cost because he said he pack my stuff!I packed everything by myself!He packed only furniture as...
I can't say I had a bad experience with cross-country movers My previous movers interstate were to pick up my stuff September 28th and called September 27th and cancelled so I had to scramble and foundd cross country they showed up on Sunday that 30th. Had the truck packed within an hour and took ex...
Hands down the worst experience I've ever had with any company ever. I believe they intentionally quoted me low, then jacked up the price upon pick up. I used them for my move from Boston, MA to Austin, TX. I gave them an accurate count of the number of boxes and pieces of furniture I had. I also pr...
We read this company's 13 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Bill higher than the quoteThe price went up on moving day or at delivery
7 reviews · latest 2018
Amount over the quote, named by 4 reviewers: typically $1,100
“they gave me a rate 1200,but the movers wanted charge me 1000 additional cost because he said he pack my stuff!I packed everything by myself!” 1★ · Yelp · Dec 2018 · Liliya F. · See this company on Yelp →
“When they picked up my stuff, they charged me $2630!” 1★ · Yelp · Oct 2018 · Brittney G. · See this company on Yelp →
“The problem came when he had the entire truck loaded and informed me my goods were over 200 cubic feet above the estimate and I now owed an additional $1800.” 1★ · Yelp · Sep 2018 · Kathy F. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
6 reviews · latest 2019
“Finally got the furniture after 35 days” 1★ · Yelp · Jan 2019 · Kathy F. · See this company on Yelp →
“So we are now on Day 19 and no end in sight. We are still being told that they are trying to line up a truck to our destination.” 1★ · Yelp · Sep 2018 · Kathy F. · See this company on Yelp →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
2 reviews · latest 2018
“We were coerced into agreeing to pay additional costs for this move under the threat of refusing to move our household items” 1★ · Yelp · Sep 2018 · Michael F. · See this company on Yelp →
“This company has our stuff too, and is holding our stuff hostage as well!!! They keep asking for more money” 1★ · Yelp · Jul 2018 · Rania R. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 13 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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