Pack Rats Packing

Drop off was fine but still waiting for unit to be picked up. They missed their day-long pick up window, gave us another pick up window and missed that as well. We'll see when it finally gets picked up. Customer service is terrible.

Never, Never, Never use this company. You will be sorry. It is the moving service from Hell. We were screwed when the picked up our stuff from storage. They did not drop pods off on time. Now two months later when we need our stuff delivered to our new home, they can't do it for two weeks. There is...

The worst company ever. Customer service is horrible. They say they will help or call you back and never do. They were suppose to pick up a pod that was scheduled to be picked up on 08/26/21. Nobody ever came. Called and spoke with several people each time all day long. All I got was we tried to re...

We are very happy with the service these guys offered today. It was Friday the 13th and was about 99 degrees. They showed up early to perhaps beat the heat. There was no beating this heat today. They had a long walkway and 19 steps to/from my apartment. Then probably 75 boxes from the garage. So...

Bill Rose and his crew moved us out of our home last week. The Pack Rats were super easy to schedule with & provided a fair estimate. The crew was on time, efficient in their work, and most importantly took care of our items & the home. They took all extra precautions to make sure nothing was scratc...