USA Express Moving & Storage INC

I wish I could give them a ZERO. When they got there they were behind schedule so they started to rush the job which concerned me. They damaged over $700 worth of stuff including a bed foundation, mirror, dropped a headboard which cracked 2 tiles. I filled out a claim form which they agreed to only...

For the love of all that you hold sacred.....Please do NOT use this company as you will likely not see your furniture for weeks if at all! I contacted this company to help arrange my boyfriend's move from Philadelphia to Ohio in September 2015. I spoke with a guy named Mauro who made every promise...

Do not use this company. I was told they cannot guarantee delivery for the date I chose because of circumstances beyond their control such as inclement weather or road assistance. I was told 1 or the latest 2 days past date requested. I thought I could handle this. Now I was told it's normal to be 5...

I used these guys twice successfully, so I decided to use them again a third time. NIGHTMARE!Arranged months in advance, move was set for 8AM on a Saturday. When they didn't show by 8:15, I called the main office. Mauro lied to me by saying they were on their way. 9:00 AM and still nothing, so I c...

Horrible move experience with them last year. They were incredibly unprofessional - ended up charging me double their estimate and they didn't even move all my stuff. I was 5 months pregnant and had to physically move stuff on my own. They damaged some of our things and it took weeks to even get som...

Initial sales experience was very good.Expected estimate + additional charges if it was over the estimated cubic feet. Rate on upfront was heavily discounted, so I asked for the estimate to be increased by 200 cubic feet.Things started to fall apart day of pickup. Pickup window given for morning,...